The challenge of valuing Scottish claims for care costs: some practical guidance

In this webinar with Kate Donachie and Carolann Lannigan , Home Care Scotland, Carolann will provide her expert insight and practical guidance in what can be a difficult area for claims handlers. With costs rising, it is important to understand what is driving those increases and where the difficulties lie. The webinar will also consider how to approach claims in practice, to allow handlers to make meaningful assessments of claims presented and to negotiate fair valuations.

This webinar will cover:

• current issues in the Scottish care sector, staffing, costs and availability;
• the impact on the value of claims for personal services and adaptations; and
• how best to approach the valuation and negotiation of claims.