In this podcast series, we look at 'the future of the workplace' and the way in which expectations of employers and employees are evolving. The COVID-19 pandemic, developments in technology and digital trends are just some of the factors that have heavily influenced working life in recent years.

In this episode, our host David Lee is joined by Louise Kelso, Partner and Shareen Gault, General Counsel and Head of Risk and Compliance at Johnston Carmichael to discuss how professional services firms are re-shaping themselves to move into a new, post-pandemic phase. Specifically, what does that means for risk management in terms of maintaining high standards of professional service, and minimising the risk of complaints to professional regulators or claims against professional services practices.

Click below to listen or find us on Apple Podcasts, Spotify or wherever you usually listen to your podcasts by searching for "Podcasts by Brodies."

Contributors

Laura Fell

Legal Director

Shareen Gault

General Counsel and Head of Risk and Compliance at Johnston Carmichael