Types of information we collect 

Types of personal information  Description 
Identity data Your name 
Contact data Where you live and how to contact you 
Transactional data  The amount you are paying and the reference number

We do not collect or store your financial data, i.e. details of the payment card that you use to make payment.

How we use your information

We use your personal information to allow performance of the contract of payment.

Where we collect your personal information from

We collect your personal information directly from you, when you populate the fields to make a payment.

Who we share your information with

We share your personal information with Worldpay, who will process the payment. 

We and Worldpay act as independent controllers of your personal data. 

Worldpay is the controller in relation to the payment card details that you provide and processing the payment. Worldpay's privacy statement can be found by clicking here.

Where you are making a DART Online Payment in relation to the recovery of a debt due to our client, we will share information on your payment with our client. We and our client act as independent controllers of your personal data. You should contact the relevant organisation if you are unsure how they use your personal information.

If you choose not to give your personal information

If you choose not to give us your personal information, we will not be able to process the payment. 

Automated decisions

We do not envisage taking any decisions about you based solely on automated processing (i.e. without human involvement), which have a legal or similarly significant effect on you.

How long we keep your personal information

We will only retain your personal information for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

In relation to matters in which we act for clients, we follow the guidelines issued by the Law Society of Scotland concerning the retention of client files. This means that we will retain those files (and your personal information within them) for a minimum period of 10 years from the date on which the matter on which you have instructed us has completed. In some areas of practice, such as real estate or wills, trusts and executries, the nature of the matters on which we are instructed, may require us to hold client files (and your personal information) for longer periods because the time periods for which legal claims can arise are much longer than 10 years. The rules that apply to determine how long it is appropriate to hold records for particular matters can be complex and varied. If you wish to know how long we may hold your particular personal information as a record of a particular matter then please email [email protected].